Responsible Gaming at abc71
At abc71, we believe that gambling should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or personal harm. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support they need to stay in control and play within their limits.
Tools That Keep You in Control
abc71 provides a full suite of responsible gaming features available to every registered player. These tools are free to use and can be activated at any time through your account settings or by contacting our support team.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period to protect against impulsive decisions.
Loss Limits
Define the maximum amount you are comfortable losing within a set timeframe. When your net losses reach this threshold, abc71 will prevent further bets from being placed for the remainder of that period. This tool is especially useful for players who want a firm financial safety net beyond deposit controls alone.
Session Time Limits
Set a maximum session duration for your gaming activity. Once your allotted time is up, abc71 will alert you and, if you choose, automatically log you out. Taking regular breaks helps maintain perspective and prevents extended play sessions that can blur your judgement about time and money spent.
Time-Out / Cool-Off
Need a short break? A time-out suspends your account for a period of your choosing — 24 hours, 48 hours, 7 days, or 30 days. During a time-out you cannot log in, deposit, or place bets. You can still withdraw any remaining balance during this period. Time-outs can be requested instantly via our support team.
Self-Exclusion
For players who feel they need a longer break or wish to stop gambling entirely, abc71 offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. During self-exclusion your account is fully blocked and all marketing communications are suspended immediately. Permanent exclusion cannot be reversed.
Reality Checks
Enable periodic reality-check notifications that appear on screen at intervals you define — every 30, 60, or 90 minutes. Each alert displays how long you have been playing and your net win or loss for the session, giving you a clear, factual picture of your activity before you decide to continue or stop.
How to activate these tools: Log in to your abc71 account, navigate to Account Settings, and select the Responsible Gaming section. All tools are available there. Alternatively, contact our support team at [email protected] — available 24/7 in English — and a team member will assist you in setting up any limit or restriction within minutes.
Is Gambling Becoming a Problem?
Gambling problems can develop gradually and are often difficult to recognise in oneself. The signs below do not diagnose a gambling disorder, but they are common indicators that your relationship with gambling may be moving in an unhealthy direction. If several of these apply to you, we strongly encourage you to use abc71's responsible gaming tools or to reach out for professional support.
Remember: Recognising a problem early is a sign of strength, not weakness. The abc71 support team is a confidential, non-judgmental first point of contact — we are here to help, not to penalise.
Continuing to gamble after significant losses with the goal of winning the money back, often leading to larger bets and deeper financial losses.
Spending money on gambling that was earmarked for essential expenses such as rent, food, school fees, bKash payments, or utility bills.
Repeatedly trying to cut down or stop gambling but finding it very difficult to do so, even when you genuinely want to.
Spending a large portion of your time thinking about past bets, planning the next session, or calculating ways to obtain more funds for gambling.
Hiding the extent of your gambling from family members, friends, or colleagues — including withdrawing cash secretly or deleting transaction histories.
Missing work, neglecting family obligations, withdrawing from social activities, or losing interest in hobbies due to time and energy spent gambling.
Taking loans, borrowing from friends or family, or using credit facilities specifically to fund gambling activity rather than to cover everyday expenses.
A Simple Self-Check
Honest self-reflection is one of the most powerful tools for maintaining a healthy approach to gambling. The questions on the right are drawn from widely used screening frameworks. Read each one carefully and consider whether it has applied to you in the past 12 months.
If you find yourself answering "yes" to two or more of these questions, we encourage you to activate one or more of abc71's responsible gaming tools, take a time-out, or contact our support team for a confidential conversation.
This self-check is not a clinical diagnosis. If you are experiencing significant distress related to gambling, please seek advice from a qualified professional or a national problem-gambling helpline.
Have you, in the past 12 months…
How to Reach Out to abc71 Support
If you feel that gambling is becoming a problem — for yourself or someone you care about — abc71's support team is available around the clock. Reaching out costs nothing and everything discussed is treated with strict confidentiality. Here is how to get in touch and what to expect:
Email us at [email protected] with the subject line "Responsible Gaming Request". Our team is available 24 hours a day, 7 days a week, in English. You can also use the live chat feature within your abc71 account dashboard.
Let us know whether you want to set a deposit limit, take a time-out, request a cooling-off period, or initiate self-exclusion. You do not need to explain yourself in detail — a simple request is sufficient and will be acted on immediately.
Responsible gaming restrictions are applied to your account as a top priority — faster than any other account request. Lowered limits and time-outs take effect within minutes of confirmation. Self-exclusion is activated within one hour of your request.
After applying your chosen restriction, our team will follow up within 48 hours to confirm the measure is in place and to check whether you need any additional support or information about external counselling resources.
Even during a time-out or self-exclusion period, you retain full access to withdraw any remaining balance in your abc71 account. We will process your withdrawal through your registered bKash, Nagad, or bank account as normal.
What abc71 Pledges to Every Player
Responsible gaming is not a box-ticking exercise at abc71. It is a core part of how we operate. Below are the specific commitments we make to every registered player on our platform:
No Marketing to Vulnerable Players
abc71 does not send promotional emails, SMS, or push notifications to players who have activated any responsible gaming restriction. Marketing communications are suspended automatically the moment a tool is activated.
Mandatory KYC and Age Checks
Every new abc71 account undergoes identity and age verification using government-issued ID. Players who cannot verify their age as 21 or above cannot deposit or play, regardless of the amount involved.
Proactive Monitoring
Our risk team monitors account activity for patterns that may indicate problematic behaviour — such as rapid escalation of bet sizes, extended uninterrupted sessions, or repeated large deposits following large losses. Where such patterns are detected, our team may proactively reach out to the player.
Fair and Transparent Games
All games available on abc71 — including slots, live casino, cricket betting, fishing games, and crash titles — are supplied by certified providers who use independently audited Random Number Generators (RNGs) and publicly disclosed Return to Player (RTP) rates.
Crisis Support
If gambling is causing you or someone you know serious distress, please seek professional help. While abc71 is not a counselling service, we can point you toward resources appropriate for players in Bangladesh.
Contact our support team at [email protected] and ask to be connected with our responsible gaming specialist. We will respond within two hours and provide guidance on available support channels.
Remember: Gambling should be fun. If it stops being fun, it is time to stop — and abc71 will help you do exactly that.
Play Smart. Play Safe. Play at abc71.
Responsible gaming is everyone's responsibility — yours and ours. If you are confident in your limits and ready to enjoy the games, abc71 has cricket betting, slots, live casino, and more waiting for you. And if you ever need a hand, our team is just one message away.